Shipping policy

This Shipping Policy outlines the order processing, shipping, and delivery terms for all orders placed on purelyelizabethsale.com. By placing an order, you agree to the terms described below.

All orders are processed within 1–3 business days after payment confirmation and order verification. Business days exclude weekends and holidays. We will send you an order confirmation email once your order has been received.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information. Estimated delivery time is 6–12 business days after the order has been shipped.

Delivery times may vary depending on location, carrier schedules, customs processing, and other factors outside our control. We are not responsible for delays caused by weather conditions, carrier delays, customs clearance, incorrect address information, or other unforeseen circumstances.

You are responsible for providing accurate and complete shipping information at checkout. If an order is returned or delayed due to an incorrect, incomplete, or undeliverable address provided by you, we cannot guarantee reshipment or refund.

If you need to update your shipping address, please contact us as soon as possible before your order is shipped. We cannot change the address once the package has been dispatched.

Once shipped, you may use the tracking number provided in the shipping confirmation email to monitor the status of your delivery. Please allow 24–48 hours for tracking information to update on the carrier’s website.

If your tracking shows no movement for an extended period or indicates delivery but you have not received your package, please contact our support team immediately with your order number and tracking details. We will assist you in investigating the issue with the shipping carrier.

We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have questions about shipping, delivery, or tracking your order, please contact our customer service team: Email: support@purelyelizabethsale.com